Customer service
Something has gone wrong?
Unfortunately, it can happen that a product gives cause for complaint. Simply contact us online or give us a call.
We are here for you!
Contact us
- +49 5062 902 1000
- kundendienst@grasdorf-rad.eu
Available for you:
- Monday to Thursday: 7.30 a.m. - 5 p.m.
- Friday: 7.30 am - 3.00 pm
Quick and easy to do online:
Here you have the opportunity to register a return or complaint with us.
To do this, fill out the relevant form completely and send it to us by clicking on the "SEND" button. You will then receive a confirmation e-mail with all the data you have entered.
After receiving your return or complaint request, we will give you feedback as soon as possible and inform you about the further processing.
- Use this form to return tires and rims, e.g. in the case of incorrect orders or unneeded goods.
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Please use this form to complain about rims.
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Use this form to submit a tire complaint.
Contact person:
Tobias Grenz
Customer service
- +49 5062 902 2176
- kundendienst@grasdorf-rad.eu